Terms and Conditions

1. Contracting Entity; Contact

Provider: AI Creators, a sole proprietorship registered in Satara, Maharashtra, India ("Company", "we", "us").

Registered address: Satara, Maharashtra, India.

Contact for legal and IP matters: admin@aiugc.ad

2. Eligibility and Accounts

• You must be at least 18 years old and legally capable of contracting.
• If you use the Service on behalf of a business, you represent you have authority to bind that business and "you" includes the business.
• You are responsible for keeping your credentials secure and for all activity under your account.

3. Service Description

• The Service enables users to generate AI-assisted video content and related assets for advertising and promotional use. Users may upload their own content for processing and may use licensed AI actors and templates we provide.
• We do not publish or post content to third-party platforms on your behalf.
• Features may change from time to time, including experimental/beta features with reduced support.

4. User Content; License to Company

"User Content" means content you or your end users submit, upload, or process through the Service, including videos, audio, images, text, prompts, and metadata. You retain ownership of your User Content.

You grant us a worldwide, non-exclusive, royalty-free license to host, process, reproduce, transcode, adapt, and display User Content as necessary to provide, secure, and improve the Service and to comply with law.

You represent and warrant that you have all rights necessary to grant this license and that your User Content and use of the Service are lawful and non-infringing.

5. AI Outputs; Ownership; Use

• "Output" means content generated by the Service in response to your inputs. As between you and us, you own your Outputs, subject to any third-party rights in your inputs or in our Licensed Assets.
• You are responsible for reviewing Outputs for accuracy, suitability, and compliance with applicable laws, advertising standards, and platform policies. We do not guarantee any performance or outcomes.
• Do not remove or tamper with any watermarks or markers applied by the Service or our Licensed Assets.

6. Licensed AI Actors and Templates

• We provide curated, licensed AI actors, templates, and stock assets ("Licensed Assets"). Licensed Assets are licensed, not sold, and may include visible or invisible watermarks.
• You receive a non-exclusive, non-transferable license to use Licensed Assets solely within Outputs for your business or personal marketing in accordance with these Terms. You may not extract, resell, or use Licensed Assets outside the Service.
• We may revoke or replace Licensed Assets to comply with licensing obligations or law.

7. Acceptable Use; Prohibited Content

You will not use the Service to:

• Violate law or infringe intellectual property, privacy, or publicity rights.
• Generate, upload, or distribute: illegal content; content involving minors; pornographic or excessively sexual content; hateful, harassing, or violent content; malware or spam; deceptive or fraudulent claims (including medical or financial claims); or materials that encourage unlawful conduct.
• Upload or process sensitive personal data (e.g., biometric identifiers, health or financial account numbers) without our prior written consent.
• Bypass watermarks, security, or rate limits; reverse engineer or scrape the Service; or use it to train competing models.

We may remove or restrict content and suspend accounts that violate these Terms.

8. Moderation and Takedown

• We use automated and manual measures to detect and address abuse.
• IP complaints: Send a detailed notice to admin@aiugc.ad identifying the copyrighted work, allegedly infringing material (with links/IDs), your contact details, and your good-faith statement. We may disable or remove material and terminate repeat infringers where required by law.

9. Plans, Billing, and Taxes

• Subscriptions: Monthly or annual plans plus optional add-on credits ("Credits").
• Payments are handled by our payment processor (e.g., Paddle, Dodo, or similar), who may act as merchant of record and collect/remit applicable taxes (e.g., GST/VAT).
• Auto-renewal: Subscriptions renew automatically until canceled. Cancel before renewal to avoid the next charge.
• Non-payment or chargeback may result in suspension of access (including to Credits) until resolved.

10. Credits and Fair Use

• Credits may be required for certain generations and expire as stated at purchase (or 12 months if not specified).
• To protect stability and prevent abuse, we may apply reasonable rate limits, concurrency caps, or fair-use thresholds. We will not materially reduce plan entitlements during a paid term without notice, except to address security, legal, or system integrity issues.

11. Refunds

Except where required by law, fees are non-refundable. We may, at our discretion, offer refunds in exceptional cases for demonstrably unsatisfactory results directly caused by the Service. Contact admin@aiugc.ad within 14 days of the charge with details and examples.

12. Third-Party Services and AI Providers

The Service relies on third-party AI providers, hosting, storage, analytics, and payment services. Use of such services is subject to their terms and privacy notices. We are not responsible for their acts or omissions.

13. Data; Privacy; Model Improvement

• Privacy Policy: Our data practices are described in our Privacy Policy at /privacy-policy, which is incorporated by reference.
• Model improvement: We may use de-identified or aggregated User Content and metadata to improve the Service and underlying models. You may opt out by emailing admin@aiugc.ad or using any provided controls. Opting out may limit some features.
• Data deletion: Upon verified request, we will delete your account and associated personal data, subject to legal or legitimate business retention (e.g., backups) and technical feasibility.

14. Security

We use commercially reasonable measures (e.g., encryption in transit/at rest where supported by providers, access controls, monitoring). However, no method of transmission or storage is 100% secure. You are responsible for securing your devices and credentials.

15. Marketing Permissions

You grant us permission to use your name and logo to identify you as a customer on our website and marketing materials. You may opt out at any time by emailing admin@aiugc.ad.

16. No Publishing or Compliance Guarantee

We do not publish to third-party platforms and do not guarantee Outputs will be accepted by any platform or comply with their policies. You are responsible for compliance with applicable advertising laws and standards.

17. International Use; Sanctions

You may not use the Service if you are located in a country or are a person subject to trade sanctions or restrictions under Indian law or UN Security Council sanctions. You represent that you are not so restricted.

18. Beta/Experimental Features

Beta features are provided "as is", may be unstable or changed/removed without notice, and are excluded from any credits or service commitments.

19. Intellectual Property; Reservation of Rights

Except for User Content and Outputs (subject to Sections 4–6), all rights in the Service, including software, models, Licensed Assets, and trademarks, are owned by us or our licensors and are protected by law. No rights are granted except as expressly stated.

20. Disclaimers

THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI-GENERATED OUTPUTS MAY BE INACCURATE, INCOMPLETE, OR BIASED; YOU SHOULD REVIEW AND VERIFY BEFORE USE.

21. Limitation of Liability

• TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUPPLIERS WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY.
• OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN THAT PERIOD. THESE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND DO NOT LIMIT LIABILITY THAT CANNOT BE LIMITED BY LAW.

22. Indemnity by You

You will defend, indemnify, and hold harmless us and our affiliates, suppliers, and personnel from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your User Content; (b) your use of the Service in violation of these Terms or law; or (c) disputes between you and third parties related to your use of the Service.

23. Term; Suspension; Termination

• These Terms remain in effect until terminated.
• You may cancel at any time; cancellation takes effect at the end of the current subscription term.
• We may suspend or terminate access immediately for material breach, unlawful activity, or risk to the Service or others. We may terminate for convenience on 30 days’ notice.

24. Effect of Termination; Data Export

Upon termination, your right to use the Service ends. We may delete your data after 30 days, subject to legal or backup retention. Before termination or within that period, you are responsible for exporting your content as available.

25. Changes to the Service or Terms

We may update the Service and these Terms. We will provide notice of material changes (e.g., by email or in-app). Changes become effective on the stated date; continued use after the effective date constitutes acceptance.

26. Governing Law and Venue

These Terms are governed by the laws of India. The courts located in Satara, Maharashtra, India shall have exclusive jurisdiction and venue over any dispute, and you consent to their personal jurisdiction. No arbitration or class action waiver applies unless required by law.

27. Miscellaneous

• Entire Agreement; Order of Precedence: These Terms and any order form or plan details are the entire agreement regarding the Service. If there is a conflict, an executed order form controls, then plan details, then these Terms.
• Assignment: You may not assign these Terms without our consent; we may assign to an affiliate or in connection with a merger, acquisition, or sale of assets.
• Severability; Waiver: If any provision is unenforceable, the remainder remains in effect. Failure to enforce is not a waiver.
• Notices: We may provide notices via email, in-product messages, or posting. You consent to electronic communications.

28. Definitions

• "Credits" means units or allowances that enable certain features or generations.
• "Licensed Assets" means AI actors, templates, stock, and other materials we license for use within the Service.
• "Output" means AI-generated content produced by the Service based on your inputs.
• "User Content" means content you or your end users submit to or process via the Service.